Our Commitment to Privacy
At 360now, we understand that privacy is paramount when dealing with personal and professional feedback. This Privacy Statement outlines how we collect, use, protect, and disclose information in relation to our 360-degree review services.
Information We Collect
Personal Information: We collect personal data such as names, email addresses, and job titles from users to provide our services. This information is necessary to personalise feedback, send notifications, and manage accounts.
Feedback Data: The content of the reviews, including ratings and comments, is collected to generate insights for the users.
Usage Data: We automatically collect information on how our website and services are accessed and used, including IP addresses, browser type, and interaction data.
We only collect and use personal data where you have given clear, informed consent. You may withdraw your consent at any time.
How We Use Your Information
Service Provision: To conduct 360-degree reviews, deliver feedback reports, and provide customer support.
Improvement of Services: To analyse usage patterns for enhancing our platform's functionality and user experience.
Communication: To send you updates, security alerts, and marketing communications if you opt in.
Automated Processing: Some feedback reports may be generated using automated systems. These processes do not involve profiling or decision-making that affects your rights.
Sharing of Information
Service Providers: We may share data with third-party service providers who assist us in delivering our services (e.g., hosting providers, analytics services). These providers are bound by confidentiality obligations.
Legal Compliance: We will disclose information if required by law or in response to valid legal requests.
Aggregated Data: We may use aggregated, anonymised data for research and marketing, which does not identify you personally.
Data Security
We implement industry-standard security measures to protect your data from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
Access and Correction: You have the right to access, update, or delete your personal information by contacting us.
Opt-Out: You can opt out of marketing communications at any time.
Data Portability: Upon request, we'll provide you with a copy of your personal data in a commonly used format.
Right to Erasure: You may request that we delete your personal data when it is no longer needed, consent has been withdrawn, or it was collected unlawfully.
Retention of Data
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Changes to This Privacy Statement
We may update our Privacy Statement from time to time. We will notify you of any changes by posting the new Privacy Statement on this page.